Automobile insurance company gets in trouble

The report of the Association of automobile manufacturers showed Vietnam, early March sales results of 2014 continued is a sad figure for auto insurance company, the insurers of motor vehicles. Specifically, the total energy consumed in the car, 2/2014 of only 34% reduction were 7,314 compared with the previous month. This was the second consecutive month the production of automotive sales were declining significantly.

Sales of cars plunged, meaning the insured House hardly promoted the sales of premium cars. Automobile insurance (in motor vehicle insurance segment) continued to be sought as a spearhead in the deployment of the retail plan.



According to the data of the insurance supervision authority, the Ministry of finance, 2013, professional motor vehicle insurance premium revenue 6,854 billion, the highest proportion in the total premium revenue (28%) and an increase of 8% compared to the year 2012. Thus, recently, many insurers still decided to focus service upgrade, to attract customers.

Specifically, PTI is coordinating coverage with the garage on the biochemical transparency nationwide repair time for customers; before signing the contract, to the garage to fix quote; inform the customer expected time repaired the car. Every year, the PTI will conduct reviews of the system link according to the garage with a more realistic, aim to improve the quality of insurance service for customers.

Also aim to improve the quality of customer service, insurance has officially launched the service through customer support form to send messages through your mobile phone (SMS) and sending messages through electronic mail (email).

Accordingly, to purchase automobiles or motorcycles, customers need only send the message according to the syntax rules. After receiving the message, Vietnam will actively contact customers and free advice to clients with suitable products. Besides, clients join car insurance in Vietnam (before applying to the insured clients at Office Headquarters insurance company Baoviet and Hanoi) will enjoy the other support services such as retrieval information automobile insurance contracts of his ...

Meanwhile, Liberty also are gift program for loyal customers. Specifically, customers who currently have insurance contract for automobile material with Liberty have loss rate in year of the most recent insurance do not exceed 30%, agreed to renew the contract of insurance in time from now to the end of March 2014, and a full charge before April 30, 2014 will be awarded Big C coupon worth up to 1 million ...

Exchange with ĐTCK, represented a casualty auto insurance company in the country, said automobile insurance is still an attractive segment, easy to generate revenue in the context of the other insurance business has yet to show signs of strong recovery. However, this representative admitted, automobile insurance years without interest, should not "let go" of this profession, but this year the company also do not focus too much on investment here.

Fact, the hole in the automobile insurance services is not a new problem, the auto insurance company understand the cause why this profession.